Privacy Policy (EU)
Last updated: March 29, 2026
1. Controller
The controller responsible for the processing of personal data on this website is:
Ricklefs & Jachmann GbR
Glonner Str. 5
85667 Oberpframmern
Germany
Email: [email protected]
Phone: +49 (0)8093 777 19 47
This Privacy Policy applies to the following websites:
2. General Information on Data Processing
We process personal data exclusively in accordance with the applicable data protection laws, in particular the General Data Protection Regulation (GDPR).
Personal data means any information relating to an identified or identifiable natural person. This includes, for example, name, email address, telephone number, IP address, or usage data.
We only process personal data to the extent necessary, in particular:
- to provide this website,
- to respond to inquiries,
- to initiate and perform contracts,
- to ensure technical security and stability,
- to communicate with prospects, clients, and users,
- to analyze and improve our website and services.
3. Purposes, Legal Bases, and Retention Periods
3.1 Visiting the Website / Server Log Files
When you visit this website, the hosting provider or technical infrastructure may automatically collect certain information. This may include in particular:
- IP address
- date and time of access
- accessed page / file
- referrer URL
- browser type and browser version
- operating system
- hostname of the accessing device
The processing is carried out for the purpose of providing the website, maintaining security and stability, and diagnosing technical errors.
Legal basis:
Art. 6(1)(f) GDPR
Legitimate interest:
Secure, stable, and functional operation of the website
Retention period:
The data is stored only as long as necessary for the secure operation and technical administration of the website, usually for a few days, unless longer retention is required for security reasons.
3.2 Contact Requests
If you contact us by email, telephone, contact form, or by any other means, we process the data you provide to us. This may include in particular:
- name
- email address
- telephone number
- message content
- any additional information you voluntarily provide
The processing is carried out to handle your request and, where applicable, to take pre-contractual steps or to communicate with you.
Legal basis:
- Art. 6(1)(b) GDPR, insofar as your request relates to the initiation or performance of a contract
- Art. 6(1)(f) GDPR, insofar as it concerns other inquiries
Legitimate interest:
Efficient handling of inquiries and communication with prospects, clients, and partners
Retention period:
The data will be deleted once it is no longer required for handling the request and no statutory retention obligations apply.
3.3 Contract Initiation, Booking, and Service Delivery
If you request, book, or use our services, we process the personal data required for that purpose. This may include in particular:
- name
- billing and contact details
- communication data
- contract and booking data
- payment-related information where necessary
- service-related information where necessary for performance
The processing is carried out for the initiation, performance, and handling of our services.
Legal basis:
Art. 6(1)(b) GDPR
Where statutory retention obligations apply, further storage is based on:
Art. 6(1)(c) GDPR
Retention period:
The data is stored for the duration of the contractual relationship and thereafter in accordance with statutory retention periods.
3.4 Payment Processing
To the extent payments are processed in connection with our services, this is done for contract performance and compliance with legal obligations.
Legal basis:
- Art. 6(1)(b) GDPR
- Art. 6(1)(c) GDPR, insofar as commercial or tax law retention obligations apply
Retention period:
In accordance with statutory retention periods
3.5 Newsletter and Email Communication
If you subscribe to our newsletter or similar email communication, we process the data required for this purpose, in particular:
- name, if provided
- email address
- subscription and confirmation data
- technical records proving consent
The processing is carried out for sending information, insights, offers, and content related to the work of René Ricklefs and/or Ricklefs & Jachmann GbR.
Legal basis:
Art. 6(1)(a) GDPR
You may withdraw your consent at any time with future effect, for example via the unsubscribe link in the newsletter or by contacting us by email.
Retention period:
Until you withdraw your consent or unsubscribe from the newsletter; records of consent may be stored within the applicable limitation periods.
3.6 Support and Communication in the Context of Existing Services
If you are already a client and contact us in connection with a booked service, we process your data for support, client care, and service delivery.
Legal basis:
Art. 6(1)(b) GDPR
Retention period:
For the duration of the contractual relationship and in accordance with statutory retention periods where applicable.
4. Recipients of Data / Data Processing on Our Behalf
We only disclose personal data where this is legally permitted. Data may in particular be shared with:
- technical service providers and hosting providers,
- tools used for website operation, communication, booking, invoicing, or payment processing,
- external service providers acting on our behalf,
- public authorities or other bodies where we are legally obliged to do so.
Where third parties process personal data on our behalf, this is done on the basis of a data processing agreement pursuant to Art. 28 GDPR.
5. International Data Transfers
Where we use service providers that process data outside the European Union or the European Economic Area, or where access from third countries cannot be excluded, this is done only in accordance with the applicable legal requirements.
Where required, transfers of personal data to third countries are based in particular on adequacy decisions or the Standard Contractual Clauses adopted by the European Commission.
Please note that even where contractual and technical safeguards are in place, data transfers to third countries may involve residual risks, especially where public authorities in the recipient country may access the data.
6. Cookies and Consent Management
Our website may use cookies and similar technologies. These may include technically necessary cookies and, where applicable, optional technologies for statistics, convenience, or external services.
Where consent is required for certain cookies or technologies, they will only be used after your consent has been obtained.
Further information on the cookies and services used, the legal bases, and your options to withdraw consent can be found in our cookie banner and the information provided there.
7. Web Analytics with Plausible Analytics
We use Plausible Analytics for privacy-friendly website analytics.
According to the provider, Plausible works without cookies and without storing personal profiles. The analytics help us understand the reach, usage, and performance of our website and improve our offering.
In particular, aggregated information such as page views, referrers, device type, browser type, country, or time period may be processed.
Legal basis:
Art. 6(1)(f) GDPR, insofar as Plausible is used in a configuration that is compliant without consent
or
Art. 6(1)(a) GDPR, where the specific implementation requires consent
Legitimate interest:
Measuring and optimizing our website in a privacy-conscious manner
Retention period:
In accordance with the specific technical and organizational setup used.
8. Disclosure for Legal Reasons
We may disclose personal data where this is required by law or where disclosure is necessary in order to:
- comply with legal obligations,
- respond to official or judicial requests,
- protect rights, safety, or property,
- investigate or prevent abuse, security incidents, or legal violations.
9. Third-Party Websites
This Privacy Policy does not apply to third-party websites linked from our website. The operators of those websites are solely responsible for their content and privacy practices.
Please review the respective privacy policies of those external websites before using them.
10. Data Security
We implement appropriate technical and organizational measures to protect personal data against loss, manipulation, unauthorized access, or other unauthorized processing.
Our security measures are regularly reviewed and adapted in line with technological developments.
11. Your Rights
Subject to the statutory requirements, you have the following rights in particular:
- right of access to your personal data processed by us
- right to rectification of inaccurate data or completion of incomplete data
- right to erasure
- right to restriction of processing
- right to data portability
- right to object to processing
- right to withdraw any consent you have given with future effect
If you wish to exercise any of these rights, please contact us using the contact details provided above.
12. Right to Lodge a Complaint with a Supervisory Authority
You have the right to lodge a complaint with a data protection supervisory authority regarding our processing of your personal data.
In particular, you may contact the supervisory authority of your habitual residence, your place of work, or the place of the alleged infringement.
13. Data Protection Officer
If a Data Protection Officer has been formally appointed for our company as required by law, the contact details are as follows:
Felix Freyberg
Email: [email protected]
If no Data Protection Officer is currently required by law or has been formally appointed, this section does not apply.
14. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy with future effect, in particular where required due to legal, technical, or organizational changes or due to changes in our website or services.
The version published on this website shall apply in each case.
15. Contact
If you have any questions about data protection or the processing of personal data, you may contact us at any time:
Ricklefs & Jachmann GbR
Glonner Str. 5
85667 Oberpframmern
Germany
Email: [email protected]
Phone: +49 (0)8093 777 19 47
Websites: